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All cancellations and reschedules must be made more than 24 hours before your scheduled appointment time to avoid a fee. There will be a 50% fee charged if you cancel or reschedule less than 24 hours from your appointment time. A 100% fee will be charged if the client notifies the day of their appointment or no-shows. Both fees will need to be paid before the client is able to reschedule.
Each stylist has a 15 minute grace period for each appointment. If you are 15 + minutes late and your stylist is unable to complete your service, 100% of the service must be paid to your stylist unless otherwise agreed upon.
As we know sometimes it is hard to find arrangements for your kiddos- we can’t allow them in the salon as it is a safety hazard. Please schedule your appointment for when you are able to attend alone.
